Returns & Exchanges
At DTLR, we want you to be fully satisfied with your purchase. If you are not happy with your order, you can return unworn merchandise in its original packaging within 30 days of the delivery date.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Follow the prompts to generate a prepaid shipping label and print it directly from your browser or save it to your mobile device.
Pack and Ship
Securely place your items in the original shipping box or a similar container, attach the return label, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original form of payment within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing